Privacy Policy
for Aussie Landscape Management, LLC
Effective Date: 2/1/2026
Business Name: Aussie Landscape Management LLC
Address: 4106 CR-218 Middleburg, FL 32068
Phone: 904-318-9267
Email: info@aussielandscape.com
Website: aussielandscape.com
- What this Privacy Policy covers
This Privacy Policy explains how Aussie Landscape Management LLC (“we,” “us,” or “our”) collects, uses, stores, and protects personal information from customers and website visitors, including information shared through phone calls and text messages. - What information we collect
We may collect the following types of information:- Contact information: name, phone number, email address
- Service information: service address, job details, service history, notes you share with us
- Scheduling and communication details: appointment preferences, message content, and communication history
- Photos and property information: photos of work areas before/during/after service when needed for estimates, documentation, or quality control
- Website form information: information submitted via our website request/contact forms
- Payment-related information: invoice and payment status (note: payment card details are handled by payment processors; we do not store full card numbers)
- How we use your information
We use customer information to:- Provide estimates, schedule work, and deliver service
- Send appointment reminders, scheduling updates, project updates, and invoices/receipts
- Respond to customer questions and provide support
- Improve our service quality, operations, and customer experience
- Send occasional service-related announcements or promotions only if you have opted in (where required)
- Text messaging (SMS) privacy details
If you provide your mobile number, you may receive text messages from us related to your services, such as:- Appointment confirmations and reminders
- Schedule changes or arrival updates
- Estimates, job updates, and invoicing/payment reminders
- Customer support messages (message frequency varies)
Message and data rates may apply.
Opt-out and help (required)- To stop receiving texts, reply STOP at any time
- For help, reply HELP or contact us at info@aussielandscape.com or 904-318-9267
Mobile information sharing (important for carrier approval)
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
We may share information with service providers who help us deliver customer support and business operations (for example, job management and messaging tools), but SMS opt-in data and consent will not be shared with third parties for marketing/promotional purposes.
- How we store and protect data
We use reasonable administrative, technical, and physical safeguards designed to protect your information. Access to customer information is restricted to authorized personnel and service providers who need it to perform business functions. - When we share information
We may share your information only as needed to operate our business, such as with:- Service providers that help us run scheduling, customer management, texting, payments, and business operations (e.g., job management software, payment processors, and communication tools)
- Legal or compliance needs if required by law, regulation, subpoena, or court order
We do not sell customer personal information.
- Your choices and rights
You can:- Request to update or correct your information
- Request that we delete your information, subject to legal/record keeping requirements
- Opt out of text messages anytime by replying STOP
To make a request, contact us at: info@aussielandscape.com
- Cookies and website analytics
Our website may use cookies and similar technologies to help the site function and to understand site traffic. You can control cookies through your browser settings. - Changes to this policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top shows when it was last updated. - Contact us
If you have questions about this Privacy Policy, contact:
Aussie Landscape Management LLC
4106 CR-218 Middleburg, FL 32068
info@aussielandscape.com
904-318-9267